Still need help? We’ve got you.
You can cancel a booking without charge up to 24 hours before your departure time.
You can modify a booking without charge up to 24 hours before your departure time.
For all other questions you might have, drop us a message. We respond quickly.
For more urgent enquiries, please reach out to us on WhatsApp. We normally respond between 8AM and 6PM local time.
You can also call us on this number during these hours.
We’d love to meet you – come visit our store in Cozumel during our opening hours.
Here you can make a booking in person or speak to us directly about your requirements.
It’s easy getting to Cozumel – check out our guide for first-time visitors.
We require at least 24 hours notice of any cancellation to your booking.
Charges may be incurred for cancellations made with less notice.
We require at least 24 hours notice of any significant change to your booking.
Charges may be incurred for changes made with less notice.
If you can’t find the answer you’re looking for in our support center, drop us a message.
We aim to respond within 1 working day.