Absolutely – we understand plans change for a variety of reasons. All we ask is at least 24 hours’ notice using before your scheduled tour departure time when making a significant change (such as number of passengers, or departure date or time) or cancelling your booking altogether.
Cancellations or significant changes made with less than 24 hours’ notice are non-refundable and will be treated as a ‘no-show’. The only exception to this is if we’re able to successfully resell your tickets.
If your cruise ship is unable to dock (such as during bad weather), or if we have to cancel a trip due to bad weather, we’ll offer you a 100% refund.