Support center

What is your policy on children?

We love welcoming families onboard! To ensure safety, legal compliance, and accurate boat capacity, we have very clear ticketing categories based on your child’s age on the day of the tour.

Infants (Children under 4 years old)

Infants are not permitted on our boat tours, owing to strict safety protocols enforced by the Cozumel Port Authority.

Children (Ages 4 to 8)

Children in this age bracket qualify for our child ticket rate.

Please note that our boats are an active marine environment, and children must be closely supervised by a responsible, capable adult at all times.

Young Adults (Ages 9 to 17)

For ticketing purposes, guests aged 9 and older are classified as adults and pay the standard adult fare.

Please note that our boats are an active marine environment, and children must be closely supervised by a responsible, capable adult at all times.

Important Rules for All Minors (Under 18)

Regardless of ticket type, we strictly enforce the following policies for any guest under the age of 18:

  • Adult Supervision Required: Every minor must be accompanied by at least one full-fare, capable adult that is responsible for their care during the tour (at a maximum ratio of 3 minors to 1 adult).
  • Zero Alcohol Policy: The legal drinking age in Mexico is 18. Under no circumstances will alcohol be served to anyone under the age of 18, even with parental consent.

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Related topics:

While cards are accepted at our office, we highly recommend bringing cash (USD or Pesos) for fees and crew gratuities.
Tipping is never mandatory but always appreciated. Learn about customary gratuity guidelines for your hard-working tour crew.
Yes! Visit our newly refurbished waterfront store to book tours in person or shop for premium snorkelling gear.
Our fleet ranges from nimble, open-air speedboats perfect for getting close to the reefs, to spacious luxury catamarans.
EXCELLENT
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Based on 1694 reviews
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Hannah G profile picture
Hannah G
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Snorkeling Review We had a wonderful experience! Peter, Porkchop, Leo, and Adrian were the best crew! It was the perfect balance of relaxation and adventure
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Fernanda O
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Excelente experiencia Increíble experiencia! Todo muy rico y muy amables! Sobre todo Peter, gracias por la buena onda!
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LUCAS MATIAS F
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Maravilloso Muy buen tour excelente experiencia muy bello todo
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Victor A profile picture
Victor A
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Excelente equipo, Profesional, atento, divertidos y sobre todo respeta tiempos ya que venía de un crucero. Gracias chule Excelente equipo, Profesional, atento, divertidos y sobre todo respeta tiempos ya que venía de un crucero. Gracias chuleta, peter, leo y Adrián.
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Excursion31111492534
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Worth it! Super good experience , the price was great! And food just like Mazatlan!!! Such great service drinks etc, perfect tour for aesthetic photos for insta
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Elit A
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Snorkeling Very nice and fun! They were very nice and the food was great
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andrew p
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Happiness on a boat Amazing experience. Lots of fun, definitely recommend!!
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Salem O
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Excelente opción para celebrar Una experiencia muy linda volvería a repetir
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Getaway20702582079
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Great experience We were the Poseidon boat with Leo. Crew was great. Very attentive and asking if you needing anything throughout the tour. Final stop with the stingrays and appetizers was great. No complaints other than having to pick up people from other piers once most of us were on the original pickup spot. Not a big deal but a heads up.
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Елена
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Snorkel en Conzumel Nos ha gustado mucho todo. Los peces, la comida, la música. El capitán Leo y su equipo han organizado todo de manera profesional.
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