Support center

Is the tour suitable for people with food allergies?

We strive to be as accommodating as possible, but because our tours operate on boats with limited space, we must be completely transparent about our limitations regarding severe food allergies.

Our standard onboard menu consists of fresh fruit, tortilla chips, guacamole, pico de gallo, and traditional seafood ceviche.

The Risk of Cross-Contamination

While our crew maintains the highest standards of hygiene, all of our snacks are stored, prepared, and served in a compact marine environment. Because of this, we cannot guarantee a 100% allergen-free environment or completely eliminate the risk of cross-contamination. This is especially important to consider if you have a severe seafood or shellfish allergy, as our signature ceviche is served on almost every tour.

What We Recommend

If you or a family member has a severe food allergy, we want you to feel completely safe and comfortable. Here is how we handle it:

  • Bring Your Own Snacks: By prior arrangement, you are more than welcome to bring your own safe, pre-packaged snacks onboard in your bag.
  • Notify Our Team: Please clearly state your allergy in your booking notes so our office and crew are aware before you arrive.
  • Bring Your Medication: If you carry an EpiPen or other emergency allergy medication, please ensure you bring it with you and discreetly let your captain or guide know where it is located in your bag.

(If you are booking a Private Charter and require a more substantial specialized menu, please reach out to us prior to booking to discuss custom catering options!)

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Related topics:

Our tours are fully all-inclusive! Learn about our onboarding policies regarding outside refreshments and mandatory safety restrictions.
Yes! We serve plenty of fresh, naturally plant-based snacks onboard, including fruit, guacamole, and pico de gallo.
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Based on 1800 reviews
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Maren B profile picture
Maren B
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Great snorkel trip David, porkchop, David, Peter, ceasar, Rafael were a great crew on our snorkeling trip. They were so fun! We saw a reef shark, tons of fish, Star fish, sting rays, and giant turtlesI highly recommend Cozumel snorkel!
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Harry H profile picture
Harry H
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Snorkeling Adventures It was very stormy morning, and the usual places on the south side of the island were closed due to the weather. The team the best they could to come up with other spots along the coast where we saw a good deal of fish. They kept us informed to what was going on and where we were going. The one complaint we did have is the contact we were meeting was not at the meeting place and we weren’t informed of the change in meeting spot. Yes, it was a rainy day there’s no shelter over by the usual meeting point. We wandered in the rain for 15 minutes until a nice taxi driver gave us his to call only to find out we were just on the other side of the street from the contact we were supposed to meet.
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Nicole S profile picture
Nicole S
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AMAZING!!! The whole crew was amazing!! David, pork chop, Cesar, Raphael, Peter….. all were fantastic!! We saw sea turtles, sting rays, starfish, tons of beautiful fish!!! The food was amazing too! My kids had a blast, they are 10 and 12. The photographer was amazing too!! Leave your phone, have a blast, buy the photos!! Worth it!
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Jarred P profile picture
Jarred P
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An unforgettable experience We had the most amazing experience on the Poseidon with David, Porcho, Peter, Caesar, and Rafa! They were incredibly attentive and made the whole experience unforgettable. We mentioned my husband’s birthday when booking, without expecting anything, and they surprised him with a birthday cake, tequila shots, and a beer shower! It was such a thoughtful and fun touch that made his day even more special. We also saw so much incredible marine life up close! If you’re deciding who to book with, we can’t recommend this crew enough. Thank you for an unforgettable day!
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Daniela C profile picture
Daniela C
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Best snorkeling tour DO NOT SKIP THIS TOUR. We had an amazing time on the catamaran snorkeling trip with Cozumel Snorkeling Center! All four stops were fantastic, and we saw so much wildlife, including turtles, sharks, stingrays, and lots of colorful fish. Enjoying complimentary drinks and ceviche at the sandbar was the perfect way to top it off. Such a fun experience and a highlight of our visit to Cozumel. Highly recommend!
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Lauren B profile picture
Lauren B
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Great day! I loved my experience! The guides were very friendly, funny and informative! I also was impressed by the food and drinks provided as they were very fresh and made on the boat.
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Alexa S profile picture
Alexa S
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Cozumel Snorkel Center Tour Amazing, staff was informative, and friendly!
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Olivia B profile picture
Olivia B
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Awesome 👌 Awesome experience from beginning to end 🤩 Traveled with 2 kids and expérience was incredible. Recommended 100%
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Jennifer E profile picture
Jennifer E
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Had a blast, but only saw two turtles Fun snorkeling experience topped off with a visit to the stingrays, who seemed to enjoy swimming amongst us and weren’t afraid to touch us, either. The snacks and beverages were nothing to write home about. The snorkeling equipment was new and well cleaned. The guides were very nice. I was expecting more turtles, though.
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Vacation16845653814
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Highly recommend 👌 Great snorkeling tour, reasonably priced. Did not see any turtles but did see lots of other gorgeous sea life including tropical fish, huge rays, and starfish. Nice boat, felt clean and safe. Staff were friendly and helpful, Leo and David were awesome with us. Highly recommend.
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