Support center

Do I need to tip the crew?

Tipping is never mandatory, but it is always deeply appreciated. Our captains, in-water guides, and deckhands work incredibly hard behind the scenes to ensure your safety and deliver an unforgettable Cozumel experience.

In Mexico’s hospitality and tourism industry, work is highly seasonal, and gratuities make up a significant and vital portion of a crew member’s livelihood. If you feel your crew went above and beyond to make your day special, a tip is the best way to say thank you.

As a general guideline, a 10% to 20% gratuity is customary. Tips can be handed directly to your captain or main guide at the end of the tour. Cash is heavily preferred, and you are welcome to use either Mexican Pesos or the equivalent in US Dollars (small denominations are greatly appreciated!).

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While cards are accepted at our office, we highly recommend bringing cash (USD or Pesos) for fees and crew gratuities.
Yes! Visit our newly refurbished waterfront store to book tours in person or shop for premium snorkelling gear.
Review our ticketing age brackets. All minors require an accompanying adult, and alcohol is strictly prohibited for under-18s.
Our fleet ranges from nimble, open-air speedboats perfect for getting close to the reefs, to spacious luxury catamarans.
EXCELLENT
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Based on 1694 reviews
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Hannah G profile picture
Hannah G
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Snorkeling Review We had a wonderful experience! Peter, Porkchop, Leo, and Adrian were the best crew! It was the perfect balance of relaxation and adventure
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Fernanda O
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Excelente experiencia Increíble experiencia! Todo muy rico y muy amables! Sobre todo Peter, gracias por la buena onda!
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LUCAS MATIAS F
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Maravilloso Muy buen tour excelente experiencia muy bello todo
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Victor A profile picture
Victor A
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Excelente equipo, Profesional, atento, divertidos y sobre todo respeta tiempos ya que venía de un crucero. Gracias chule Excelente equipo, Profesional, atento, divertidos y sobre todo respeta tiempos ya que venía de un crucero. Gracias chuleta, peter, leo y Adrián.
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Excursion31111492534
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Worth it! Super good experience , the price was great! And food just like Mazatlan!!! Such great service drinks etc, perfect tour for aesthetic photos for insta
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Elit A profile picture
Elit A
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Snorkeling Very nice and fun! They were very nice and the food was great
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andrew p profile picture
andrew p
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Happiness on a boat Amazing experience. Lots of fun, definitely recommend!!
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Salem O
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Excelente opción para celebrar Una experiencia muy linda volvería a repetir
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Getaway20702582079
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Great experience We were the Poseidon boat with Leo. Crew was great. Very attentive and asking if you needing anything throughout the tour. Final stop with the stingrays and appetizers was great. No complaints other than having to pick up people from other piers once most of us were on the original pickup spot. Not a big deal but a heads up.
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Елена profile picture
Елена
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Snorkel en Conzumel Nos ha gustado mucho todo. Los peces, la comida, la música. El capitán Leo y su equipo han organizado todo de manera profesional.
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